WUPRO Cinema Store Difference

Local EU & US Stock

Local EU & US Stock

Fast & Free Shipping

Fast & Free Shipping

Expert Support

Expert Support

45-Day Price Match

45-Day Price Match

2-Year Warranty

2-Year Warranty

Brand Official

Brand Official

Local EU & US Stock

Local EU & US Stock

Fast & Free Shipping

Fast & Free Shipping

Expert Support

Expert Support

45-Day Price Match

45-Day Price Match

2-Year Warranty

2-Year Warranty

Brand Official

Brand Official

Experience Exquisite
4K Detail

Smart TV Cabinet

Gallery Fixed
Frame Screen

Product Parameter Product Parameter
Acoustically NO
Alr NO
Clr NO
Control Method Remote Control / Voice Control / APP Control / Sync with Projector
Frame Color Black or White Optional
Frame Materieal Aluminium Alloy
Gain 1.0
Installation Wall Mount & Ceiling Mount & Hanging
Light Rejecting NO
Model Name WS31015
Screen Color White Front, Black Back
Screen Fabric Soft Matte White
Screen Size 72"-200"
Throw Type Ultra-Short/Standard/Long Throw
Va 160°

FAQ

Leave your info if you can't find the answer in our FAQ or have any questions.

Our customer support is available Monday to Friday: 8am–8:30pm.

Average answer time: 2h

🛒 Before Purchase

Q: Can I change my shipping address after placing an order?
Yes, if your order has not yet been shipped, we can help you update your address. Please contact us as soon as possible to make any changes.

Once the order has been dispatched, we are unable to make any changes to the shipping information.

Please make sure to double-check your address before confirming your order.
Q: Do I need to pay any VAT or customs duties?
No, you don’t need to pay any additional taxes or duties. All costs are already included in the price you see.
Q: What happens if the item is out of stock after I place my order?
In the rare case that the product becomes unavailable, we will contact you immediately to offer either:
1. A full refund
2. An estimated restock date with the option to wait
3. A recommended alternative model
4. Arrange direct shipping from our China warehouse via sea, rail or air freight.

📦 Product

Q: What mounting options does the FlowArc motorized drop-down screen support?
The screen supports wall mount, ceiling mount, suspended, and ceiling-recessed installation.

Note: A pair of wall brackets is included in the packaging list for wall or ceiling mounting.
Q: Is the black drop part on top of the screen adjustable?
The black drop is set to 300mm by default. The packaging list includes an orange slat to adjust the length, but the adjustment range does not exceed 100mm.

For special requirements, we recommend consulting us before ordering, as custom lengths can be made.

Note: If the screen surface becomes uneven due to adjustments made to the black drop, this is not covered under warranty.
Q: What is the purpose of the perforated part on top of the CBSP screen?
Only the CBSP version of FlowArc has holes on top. This design allows sound to pass through.
Q: Can I use my UST projector in a ceiling-mounted setup with the CBSP screen?
Due to the CBSP’s special prism structure, ceiling-mounting a UST projector changes the light direction. The screen surface must be reversed during production, so please consult us before ordering.

🧼 Maintenance

Q: How should I clean the screen surface?
For different screen materials, here are some cleaning suggestions for your reference:

- Optical Structure Screen (Fresnel, CBSP, BSP): Dry Cleaning — Use a feather duster to lightly dust the screen surface, or gently rub with an eraser.

- Other Screen Materials: Wet Cleaning — Use a soft cloth moistened with water or diluted weak alkaline detergent to wipe the screen.

Note: Do not use alcohol, ether, or similar solvents as they may cause deformation of the screen.

Hope these suggestions are helpful to you!

🛠️ After Sales

Q: What if the screen surface has scratches, spots, or other defects?
If the screen is damaged due to non-human factors and remains unused, please contact our customer service team.

To help us better assess the issue, we strongly recommend recording an unboxing video.

If confirmed as a manufacturing defect, we will arrange a replacement under warranty.

Customer Reviews

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Load video: Comparison between Valerion Matte White and WUPRO Matte Grey projection screens showing differences in brightness, contrast, and image depth under the same projector XGIMI Titan Noir Max

Matte White vs Matte Grey: Image Quality Comparison

Using the Xgimi Titan Noir projector for this comparison. White Soft delivers a cleaner image, while Grey Soft provides stronger contrast.

Special thanks to David Nogueira for the testing and support in this comparison.

Watch Full Video

What Experts Say

Real creator insights and authentic feedback

Frequently Asked Questions

When you purchase from our official store, your order is directly managed by our brand team to ensure a smooth and reliable experience from start to finish.

We are committed to providing:

✔ Manufacturer warranty coverage
✔ Dedicated after-sales support from our official service team
✔ Guaranteed product authenticity
✔ Access to the latest product updates and improvements
✔ Consistent global service standards

We stand behind every product we deliver.

What’s the difference between FlowArc and QuadraArc frames?

1. Outer Casing Design
FlowArc features a streamlined, curved aluminum casing, offering a more premium and visually striking presence. The overall housing is slightly larger.
QuadraArc uses a clean, rectangular iron casing, with a more compact and minimalistic look.

2. Installation Options
FlowArc supports wall mounting, ceiling mounting, suspended installation, and hidden installation.
QuadraArc supports wall mounting, ceiling mounting, and hidden installation.

3. Smart Voice Module
FlowArc comes with a built-in smart voice control module.
QuadraArc does not include this feature.

4. Installation Flexibility
FlowArc is designed with adjustable sliding rails, allowing flexible screw positioning to better adapt to different home setups.
QuadraArc has a fixed installation structure, so it’s recommended to plan the mounting position according to the exact size in advance.

Will there be hot-spotting/speckle issues?

Speckle is a physical phenomenon caused by the interference of laser light when it reflects on the screen surface. It is more commonly noticeable on high-brightness, triple-laser projectors.

In particular, speckle tends to be more visible on some high-brightness triple-laser models such as:
Hisense C2 Pro, C2 Ultra
Hisense C3 Pro, C3 Ultra
Valerion Visionmaster Pro
Valerion Visionmaster Max
Xgimi Horizon 20 Pro
Xgimi Horizon 20 Max

Grey Crystal and Black Crystal are metallic-coated materials with a metal-based surface layer. Because of their structure, they do not provide speckle suppression performance.

If you are sensitive to speckle, we would not recommend choosing Black Crystal or Grey Crystal. However, if your priority is higher contrast, deeper black levels, and stronger image depth, then Grey Crystal or Black Crystal can be a suitable choice depending on your preference.

For users who are highly sensitive to speckle, we recommend Soft Grey or Soft White materials instead. Please note that speckle cannot be completely eliminated, but it can be significantly reduced depending on the screen material and viewing conditions. In most cases, when viewing distance exceeds 3 meters, speckle becomes almost invisible.

How to install the FlowArc drop-down screen?

FlowArc is designed for flexible installation. The casing features adjustable sliding rails, allowing you to position the mounting screws more freely to fit different home setups.

It also comes with two types of mounting brackets in the standard accessory kit, supporting various installation methods.

For detailed step-by-step instructions, please refer to the installation manual included in the package.

Does FlowArc work with ceiling, table, or front projection?

There are no strict limitations on projector installation.

FlowArc is compatible with different projection setups, including ceiling-mounted projection, front projection, and table placement.

However, the key requirement is that your screen fabric must match the projector type and support focus adjustment. For example, black crystal materials are designed only for long-throw projectors, so they are not suitable for placing the projector directly in front for Ultra-short-throw projection.

Does the package include mounting brackets?

Yes, the package includes the necessary mounting brackets for installation.

Depending on the model, 2 different types of brackets are provided to support various installation methods, so you can set up the screen according to your home environment.

Does the FlowArc screen support voice control or other smart control systems?

Yes, it supports voice control and smart home integration. It is compatible with platforms such as Google Assistant, Amazon Alexa, and Tuya.

Is the remote control infrared, RF, or Bluetooth?

The remote control of FlowArc is RF (radio frequency).

Is the top black drop adjustable?

Yes, the top black drop is adjustable and can be controlled via the remote.

For most units, we pre-set a default height at the factory to ensure an optimal viewing experience out of the box.

If this default setting does not fit your setup, you can adjust it manually using the remote control. Please refer to the user manual for detailed instructions.

However, please note that each screen size has a limited adjustment range, and the black drop height cannot exceed the designed maximum limit.

Can I change the power outlet from the left side to the right side?

Yes, it is possible.

The default power outlet position is on the left side. If you prefer it on the right side, it can be customized upon request.

Please contact us in advance or leave a note when placing your order so we can arrange it for you.

What color is the lower shaft? Can I customize it?

The lower shaft is black by default, regardless of whether the casing is white or black.

If you prefer a white lower shaft, customization is available upon request.

Please contact us in advance or leave a note when placing your order so we can arrange it for you.

Does the screen have a black backing layer on the back? Can it be removed?

The black area on the screen is not a separate backing layer or additional fabric. It is applied directly onto the screen surface through a coating process.

Therefore, it cannot be physically removed after production. However, it can be omitted during manufacturing. If you prefer a full clean surface, the screen can be produced without the black coating upon request.

Do you offer acoustically transparent drop down screens? Is it a full surface fabric, and what materials are used?

Yes, we offer acoustically transparent drop-down screens.

Available fabric options:
Soft Matte White AT
Grey Crystal AT

By default, the black borders can be removed, so the screen becomes a full surface of perforated acoustic fabric.

If the black backing layer is not removed, it will remain as part of the structure, and the entire surface (including the black border area) will also be perforated to maintain acoustic transparency.

Do customized products support returns or exchanges?

Customized products are made specifically according to your requirements. Therefore, they do not support returns, exchanges, or order cancellation once production has started or the order has been confirmed.

How long does delivery take after placing an order?

Orders are typically processed within 1–2 business days.

Shipping Origin
Black (regular) models ship from EU or US warehouses.
White models, sold-out items, and orders outside the EU/US are shipped from China.

Delivery Time
EU warehouse: 5–7 business days (excluding islands)
US warehouse: 2–7 business days

From China:
• UK: 5–10 business days
• Canada: 8–20 business days
• Australia & New Zealand: 10–20 business days
• Other countries: 10–20 business days

Can you ship to island countries?

Currently, we cannot ship to island countries. If your country is an island and you accidentally place an order, our team will contact you promptly to arrange a full refund.