Why Choose Us

Local EU & US Warehouse

Local EU & US Warehouse

Fast & Free Shipping

Fast & Free Shipping

Expert Support

Expert Support

45-Day Price Match

45-Day Price Match

2-Year Warranty

2-Year Warranty

Brand Official

Brand Official

Local EU & US Warehouse

Local EU & US Warehouse

Fast & Free Shipping

Fast & Free Shipping

Expert Support

Expert Support

45-Day Price Match

45-Day Price Match

2-Year Warranty

2-Year Warranty

Brand Official

Brand Official

Experience Exquisite
4K Detail

Smart TV Cabinet

Gallery Fixed
Frame Screen

Product Parameter Product Parameter
Acoustically No
Alr No
Clr No
Control Method Remote Control / Control Panel / Voice Control / APP Control / Sync with Projector
Frame Color Black or White
Frame Materieal Aluminium Alloy
Gain 1.2
Installation Floor Mount
Light Rejecting NO
Material PVC
Model Name WS21238
Screen Color Grey
Screen Fabric Grey Crystal
Throw Type Standard/Long Throw
Va 160°

FAQ

Use this text to share information about your product or shipping policies.

Our customer support is available Monday to Friday: 8am–8:30pm.

Average answer time: 2h

🛒 Before Purchase

Q: Can I change my shipping address after placing an order?
Yes, if your order has not yet been shipped, we can help you update your address. Please contact us as soon as possible to make any changes.

Once the order has been dispatched, we are unable to make any changes to the shipping information.

Please make sure to double-check your address before confirming your order.
Q: Do I need to pay any VAT or customs duties?
No, you don’t need to pay any additional taxes or duties. All costs are already included in the price you see.
Q: What happens if the item is out of stock after I place my order?
In the rare case that the product becomes unavailable, we will contact you immediately to offer either:
1. A full refund
2. An estimated restock date with the option to wait
3. A recommended alternative model
4. Arrange direct shipping from our China warehouse via sea, rail, or air freight.

📦 Product

Q: Does it have acoustic perforation?
Black Crystal, Grey Crystal, Soft Matte White, and Soft Matte Grey do not have acoustic perforation. They are made from a single continuous piece of material.
Q: What’s the difference between Soft Matte White and Soft Matte Grey?
Their performance is similar. Soft Matte White offers the best anti-speckle effect, but its color reproduction is slightly weaker. Soft Matte Grey has a more pronounced anti-speckle effect, and its grey surface slightly enhances image contrast.

🧼 Maintenance

Q: How should I clean the screen surface?
For different screen materials, here are some cleaning suggestions for your reference:

- Optical Structure Screen (Fresnel, CBSP, BSP): Dry Cleaning: Use a feather duster to lightly dust the screen surface, or gently rub with an eraser.

- Other Screen Materials: Wet Cleaning: Use a soft cloth moistened with water or diluted weak alkaline detergent to wipe the screen.

Note: Do not use alcohol, ether, or similar solvents as they may cause deformation of the screen.

Hope these suggestions are helpful to you!

🛠️ After Sales

Q: What if the screen stops functioning or doesn’t rise properly?
Contact us directly with a brief description or video of the issue. Our support team will guide you through troubleshooting or arrange a replacement if needed under warranty.

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

Frequently Asked Questions

When you purchase from our official store, your order is directly managed by our brand team to ensure a smooth and reliable experience from start to finish.

We are committed to providing:

✔ Manufacturer warranty coverage
✔ Dedicated after-sales support from our official service team
✔ Guaranteed product authenticity
✔ Access to the latest product updates and improvements
✔ Consistent global service standards

We stand behind every product we deliver.

What is the difference between Grey Crystal and Black Crystal?

Both Grey Crystal and Black Crystal screens are made of metallic-coated material. Both are designed for long-throw projection setups ONLY.

1. Material & Compatibility
Both are metallic surface screens with reflective coating.
Suitable only for long throw projectors.
Not recommended for Ultra short throw(UST) projectors.

2. Black Crystal Screen
Surface color: Deep Grey metallic coating.
ALR (ambient light rejecting) performance.
Higher perceived contrast and deeper black levels.
Better shadow detail and improved dark scene performance.
More suitable for cinema-style viewing with strong contrast focus.
Lower overall brightness compared to Grey Crystal.


3. Grey Crystal Screen
Surface color: Light grey metallic coating.
Higher gain and brighter image output.
More vivid and punchy brightness performance.
Better 3D perception and enhanced brightness depth.
Balanced performance between brightness and contrast.
Less emphasis on black level depth compared to Black Crystal.

Will LeApex Grey/Black Crystal work with my RGB Laser lifestyle projector?

Yes, both Grey Crystal and Black Crystal screens are compatible with RGB laser lifestyle long throw projectors.

The choice between them mainly depends on your sensitivity to speckle:

If you want to maximise image quality (colour contrast, deeper blacks, higher perceived sharpness, and stronger light handling performance) and you are not sensitive to speckle, then you can choose one of our crystal screens (Grey Crystal or Black Crystal).

If you are sensitive to speckle and want better speckle suppression, then we recommend choosing our Grey Soft or White Soft screens instead.

Will there be hot-spotting/speckle issues?

Speckle is a physical phenomenon caused by the interference of laser light when it reflects on the screen surface. It is more commonly noticeable on high-brightness, triple-laser projectors.

In particular, speckle tends to be more visible on some high-brightness triple-laser models such as:
Hisense C2 Pro, C2 Ultra
Hisense C3 Pro, C3 Ultra
Valerion Visionmaster Pro
Valerion Visionmaster Max
Xgimi Horizon 20 Pro
Xgimi Horizon 20 Max

Grey Crystal and Black Crystal are metallic-coated materials with a metal-based surface layer. Because of their structure, they do not provide speckle suppression performance.

If you are sensitive to speckle, we would not recommend choosing Black Crystal or Grey Crystal.

However, if your priority is higher contrast, deeper black levels, and stronger image depth, then Grey Crystal or Black Crystal can be a suitable choice depending on your preference.

Does this material have anti-light (ALR) properties?

Black Crystal
Has ALR (ambient light rejecting) properties.

Grey Crystal
Does not have ALR properties.


Does this fabric support 4K, 8K, or 3D content?

Yes, it supports 4K, 8K, and 3D content. However, these formats are primarily determined by the projector itself rather than the screen material.

Does it have a black border or full screen?

The fabric is a single-piece full screen design and does not have a black border. For the best viewing experience, please use it within the recommended projection range.

Does the LeApex floor rising screen support voice control or other smart control systems?

Yes, it supports voice control and smart home integration. It is compatible with platforms such as Google Assistant, Amazon Alexa, and Tuya.

Can LeApex floor rising screen be used outdoors?

Yes, it can be used outdoors, especially in the evening when visibility is better. To protect the motor and ensure long-term performance, avoid direct sunlight exposure and keep the screen away from water or moisture.

How to sync screen with projector?

A USB wireless trigger is included in the package. Simply plug it into the projector’s USB port and complete a quick pairing process.

Once paired, the screen will automatically rise when the projector is turned on, and retract when the projector is turned off—delivering a truly seamless smart home cinema experience.

For the pairing guide, please contact us and we will provide the setup instructions.

Is the remote control infrared, RF, or Bluetooth?

The remote control of LeApex is RF (radio frequency).

Can I mount LeApex Floor Rising Screen on the wall?

Yes, it can be wall-mounted. We offer a dedicated wall bracket accessory on our website.

Do you offer acoustically transparent floor rising screens? Is it a full surface fabric, and what materials are used?

Yes, we do offer acoustically transparent floor rising screens, and the entire screen surface is acoustically transparent (not partially perforated).

Available AT fabric options:
Soft Matte White AT
Grey Crystal AT

Both options use full-surface acoustic fabric, allowing sound to pass through the entire viewing area while maintaining image uniformity.

Why can WUPRO Cinema match high-end brands in performance while staying more affordable?

The key lies in our direct-to-consumer (DTC) model, which removes multiple layers of distributors and retail markups, allowing us to significantly reduce final pricing.

Does the product price include VAT and customs duties?

Yes, the price includes VAT and customs duties for most regions. For Norway, Switzerland, New Zealand, South America, and island countries, any applicable import taxes or duties will need to be paid by the customer upon the goods’ arrival, according to local customs regulations.

How long does delivery take after placing an order?

Orders are typically processed within 1–2 business days.

Shipping Origin
Black (regular) models ship from EU or US warehouses.
White models, sold-out items, and orders outside the EU/US are shipped from China.

Delivery Time
EU warehouse: 5–7 business days (excluding islands)
US warehouse: 2–7 business days

From China:
• UK: 5–10 business days
• Canada: 8–20 business days
• Australia & New Zealand: 10–20 business days
• Other countries: 10–20 business days

Can you ship to island countries?

Currently, we cannot ship to island countries. If your country is an island and you accidentally place an order, our team will contact you promptly to arrange a full refund.