WUPRO Cinema Store Difference

Local EU & US Warehouse

Local EU & US Warehouse

Fast &Free Shipping

Fast &Free Shipping

Expert Support

Expert Support

45-Day Price Match

45-Day Price Match

2-Year Warranty

2-Year Warranty

Brand Official

Brand Official

Local EU & US Warehouse

Local EU & US Warehouse

Fast &Free Shipping

Fast &Free Shipping

Expert Support

Expert Support

45-Day Price Match

45-Day Price Match

2-Year Warranty

2-Year Warranty

Brand Official

Brand Official

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What the Experts Say

If you’re wondering how the Valerion projector performs with our Matte Grey fabric, this video is a great one to watch!

Paul Hibbert, a trusted home tech reviewer with over 270k subscribers, tested the setup and shared his real impressions — no fancy studio, just an honest home experience.

You can start watching the screen review from 5:03.

Home Theater Intelligence

Experience Exquisite
4K Detail

Smart TV Cabinet

Gallery Fixed
Frame Screen

Product Parameter Product Parameter
Acoustically No
Alr No
Clr No
Control Method Remote Control / Control Panel / Voice Control / APP Control / Sync with Projector
Frame Color Black or White
Frame Materieal Aluminium Alloy
Gain 0.9
Installation Floor Mount
Light Rejecting NO
Material PVC
Model Name WS21236
Screen Color Grey
Screen Fabric Soft Matte Grey
Throw Type Ultra-Short/Standard/Long Throw
Va 160°

FAQ

Use this text to share information about your product or shipping policies.

Our customer support is available Monday to Friday: 8am–8:30pm.

Average answer time: 2h

🛒 Before Purchase

Q: Can I change my shipping address after placing an order?
Yes, if your order has not yet been shipped, we can help you update your address. Please contact us as soon as possible to make any changes.

Once the order has been dispatched, we are unable to make any changes to the shipping information.

Please make sure to double-check your address before confirming your order.
Q: Do I need to pay any VAT or customs duties?
No, you don’t need to pay any additional taxes or duties. All costs are already included in the price you see.
Q: What happens if the item is out of stock after I place my order?
In the rare case that the product becomes unavailable, we will contact you immediately to offer either:
1. A full refund
2. An estimated restock date with the option to wait
3. A recommended alternative model
4. Arrange direct shipping from our China warehouse via sea freight (delivery time approx. 50–60 days)

📦 Product

Q: What does “CLR” mean?
CLR stands for Ceiling Light Rejecting, which means the screen is designed to block ambient light coming from above—enhancing contrast and maintaining image clarity in bright rooms. It's ideal for ultra-short throw projectors.
Q: Is this screen motorized?
Yes, the CBSP screen features a smart motorized rising system that smoothly lifts the screen with a single press of the remote control. It also supports voice control when connected to compatible smart home systems.
Q: I noticed a small perforated section at the bottom of the screen. What is that?
This is a built-in acoustic perforation section, exclusive to our CBSP fabric. It's designed for users who have speakers placed behind the screen, allowing sound to pass through clearly without affecting audio quality.

Please note that this feature is only available on CBSP fabric. Other screen types (such as Black Crystal, Soft Matte White etc.) are made from a single continuous piece of material without any perforated sections.
Q: There’s a visible seam or line on the fabric—what is that?
All CBSP screens are designed with a fabric joint at the back or side depending on the size, which is a standard part of the manufacturing process. To ensure a perfectly smooth surface, we include carbon fiber tension rods with your shipment. These rods help flatten the screen when installed.

🧼 Maintenance

Q: How should I clean the screen surface?
For different screen materials, here are some cleaning suggestions for your reference:

- Optical Structure Screen (Fresnel, CBSP, BSP): Dry Cleaning: Use a feather duster to lightly dust the screen surface, or gently rub with an eraser.

- Other Screen Materials: Wet Cleaning: Use a soft cloth moistened with water or diluted weak alkaline detergent to wipe the screen.

Note: Do not use alcohol, ether, or similar solvents as they may cause deformation of the screen.

Hope these suggestions are helpful to you!

🛠️ After Sales

Q: What if the screen stops functioning or doesn’t rise properly?
Contact us directly with a brief description or video of the issue. Our support team will guide you through troubleshooting or arrange a replacement if needed under warranty.

Customer Reviews

Based on 3 reviews
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33%
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M
Mike K
Great dealing with Wupro !!!

The screen was shipped quickly and great tracking via DHL from leaving China right to my doorstep. The soft Matte Grey provides amazing colors and contrast when paired with my Nebula X1 Pro ... it's a perfect match.

P
Patrick
Solid quality and top-notch support

I received the item well packaged in perfect condition within 2 weeks. Unfortunately, the additional mounting brackets were lost during customs inspection so I contacted customer support and they sent out a new bracket set free of charge quickly.

V
VSMS Global Commerce,lda
Profissionais

Profissionais

Eveything you need know

When you purchase from our official store, your order is directly managed by our brand team to ensure a smooth and reliable experience from start to finish.

We are committed to providing:

✔ Manufacturer warranty coverage
✔ Dedicated after-sales support from our official service team
✔ Guaranteed product authenticity
✔ Access to the latest product updates and improvements
✔ Consistent global service standards

We stand behind every product we deliver.

What is the difference between White Matte and Soft Matte?

Both white soft and grey soft screens are made of PVC soft material and are compatible with projectors of any throw distance.

1. Material & Compatibility
Both are PVC soft screens.
Suitable for any throw distance projector (short, ultra-short, or standard throw).

2. White Soft Screen
Surface color: White.
Higher brightness performance.
More accurate and purer color reproduction.
Best speckle reduction performance.
Recommended for dark or light-controlled environments.

3. Grey Soft Screen
Surface color: Light grey.
Slightly lower brightness than white soft.
Better contrast and deeper black levels.
Slightly weaker speckle reduction compared to white soft.
More balanced performance between speckle control and contrast.
Recommended for light-controlled environments.

Will this screen work with my RGB Laser UST projector or lifestyle projector?

Yes, both the white soft and grey soft screens are compatible with RGB laser UST projectors as well as lifestyle projectors.

They support multiple installation and projection modes, including ceiling projection, front projection, and side projection, among others.

Will there be hot-spotting/speckle issues?

Speckle is a physical phenomenon caused by the interference of laser light when it reflects on the screen surface. It is more commonly noticeable on high-brightness, triple-laser projectors.

In particular, speckle tends to be more visible on some high-brightness triple-laser models such as:
Hisense C2 Pro, C2 Ultra
Hisense C3 Pro, C3 Ultra
Valerion Visionmaster Pro
Valerion Visionmaster Max
Xgimi Horizon 20 Pro
Xgimi Horizon 20 Max

Our screen is designed to reduce the visibility of speckle to a certain extent. However, it is important to note that speckle cannot be completely eliminated by any screen material.

Compared with standard ALR screens on the market, WUPRO Cinema material provides better speckle suppression performance and delivers a cleaner and more comfortable viewing experience, especially in controlled lighting environments.

Does this material have anti-light (ALR) properties?

No, this material is not an ALR (ambient light rejecting) surface.

For the best viewing experience, it is recommended to use it in a dim or dark environment.

Does this fabric support 4K, 8K, or 3D content?

Yes, it supports 4K, 8K, and 3D content. However, these formats are primarily determined by the projector itself rather than the screen material.

White soft and grey soft are both PVC screen materials, so we do not overstate their role in resolution or format compatibility. The screen does not limit the signal or content quality.

In fact, when paired with a high-performance projector, these materials can help enhance the overall viewing experience by improving perceived image quality, contrast balance, and visual comfort.

Does the LeApex floor rising screen support voice control or other smart control systems?

Yes, it supports voice control and smart home integration. It is compatible with platforms such as Google Assistant, Amazon Alexa, and Tuya.

How to sync screen with projector?

A USB wireless trigger is included in the package. Simply plug it into the projector’s USB port and complete a quick pairing process.

Once paired, the screen will automatically rise when the projector is turned on, and retract when the projector is turned off—delivering a truly seamless smart home cinema experience.

For the pairing guide, please contact us and we will provide the setup instructions.

Is the remote control infrared, RF, or Bluetooth?

The remote control of LeApex is RF (radio frequency).

Does LeApex Black/Grey Crystal Floor Rising screen have a black border or just full screen?

No, the fabric is a single-piece design and does not have a black border. For the best viewing experience, please use it within the recommended projection range.

Do you offer acoustically transparent floor rising screens? Is it a full surface fabric, and what materials are used?

Yes, we do offer acoustically transparent floor rising screens, and the entire screen surface is acoustically transparent (not partially perforated).

Available AT fabric options:
Soft Matte White AT
Grey Crystal AT

Both options use full-surface acoustic fabric, allowing sound to pass through the entire viewing area while maintaining image uniformity.

Can WUPRO Cinema LeApex floor rising screen be used outdoors?

Yes, it can be used outdoors, especially in the evening when visibility is better. To protect the motor and ensure long-term performance, avoid direct sunlight exposure and keep the screen away from water or moisture.

Can I mount it on the wall?

Yes, it can be wall-mounted. We offer a dedicated wall bracket accessory on our website.

Why can WUPRO Cinema match high-end brands in performance while staying more affordable?

The key lies in our direct-to-consumer (DTC) model, which removes multiple layers of distributors and retail markups, allowing us to significantly reduce final pricing.

Does the product price include VAT and customs duties?

Yes, the price includes VAT and customs duties for most regions. For Norway, Switzerland, New Zealand, South America, and island countries, any applicable import taxes or duties will need to be paid by the customer upon the goods’ arrival, according to local customs regulations.

How long does delivery take after placing an order?

Orders are typically processed within 1–2 business days.

Shipping Origin
Black (regular) models ship from EU or US warehouses.
White models, sold-out items, and orders outside the EU/US are shipped from China.

Delivery Time
EU warehouse: 5–7 business days (excluding islands)
US warehouse: 2–7 business days

From China:
• UK: 5–10 business days
• Canada: 8–20 business days
• Australia & New Zealand: 10–20 business days
• Other countries: 10–20 business days

Can you ship to island countries?

Currently, we cannot ship to island countries. If your country is an island and you accidentally place an order, our team will contact you promptly to arrange a full refund.