Load video: Gallery Evo Assembly Tutorial

Gallery Fixed Frame Screen Setup Tutorial

In this video, we’ll walk you through the easy and professional process of installing Gallery Series Fixed Frame Screen.

Experience Exquisite
4K Detail

Smart TV Cabinet

Gallery Fixed
Frame Screen

Product Parameter Product Parameter
Acoustically NO
Alr NO
Clr NO
Frame Color Deep Black
Frame Materieal Aluminium Alloy
Gain 1.2
Installation Frame Assembly
Light Rejecting NO
Screen Color Grey
Screen Fabric Grey Crystal
Throw Type Standard/Long Throw
Va 160°

FAQ

Leave your info if you can't find the answer in our FAQ or have any questions.

Our customer support is available Monday to Friday: 8am–8:30pm.

Average answer time: 2h

🛒 Before Purchase

Q: Can I change my shipping address after placing an order?
Yes, if your order has not yet been shipped, we can help you update your address. Please contact us as soon as possible to make any changes.

Once the order has been dispatched, we are unable to make any changes to the shipping information.

Please make sure to double-check your address before confirming your order.
Q: Do I need to pay any VAT or customs duties?
No, you don’t need to pay any additional taxes or duties. All costs are already included in the price you see.
Q: What happens if the item is out of stock after I place my order?
In the rare case that the product becomes unavailable, we will contact you immediately to offer either:
1. A full refund
2. An estimated restock date with the option to wait
3. A recommended alternative model
4. Arrange direct shipping from our China warehouse via sea or air freight.

📦 Product

Q: How does the Black Crystal screen reject ambient light? Does it have an optical structure?
The Black Crystal screen doesn’t rely on an optical structure. Instead, it uses a specially formulated metallic coating on a standard soft material. This coating enhances contrast and provides effective ambient light rejection.
Q: What scenarios is the Black Crystal screen best suited for?
Black Crystal is NOT compatible with UST projectors. It pairs well with standard throw projector. It excels in delivering deep contrast and rich black levels, thanks to its dark grey surface and specialized coating. It's a great choice for users who prioritize cinematic contrast and darker tones.
Q: What’s the difference between Grey Crystal and Black Crystal?
1. Both use PVC screens with metallic coatings.
2. Black Crystal offers ambient light rejection, deeper blacks, and higher contrast.
3. Grey Crystal does not reject ambient light but has a higher gain, making the image brighter and enhancing 3D effects under the same projection.

🧼 Maintenance

Q: How should I clean the screen surface?
For different screen materials, here are some cleaning suggestions for your reference:

- Optical Structure Screen (Fresnel, CBSP, BSP): Dry Cleaning — Use a feather duster to lightly dust the screen surface, or gently rub with an eraser.

- Other Screen Materials: Wet Cleaning — Use a soft cloth moistened with water or diluted weak alkaline detergent to wipe the screen.

Note: Do not use alcohol, ether, or similar solvents as they may cause deformation of the screen.

Hope these suggestions are helpful to you!

🛠️ After Sales

Q: What if the screen surface has scratches, spots, or other defects?
If the screen is damaged due to non-human factors and remains unused, please contact our customer service team.

To help us better assess the issue, we strongly recommend recording an unboxing video.

If confirmed as a manufacturing defect, we will arrange a replacement under warranty.

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