WUPRO Cinema Store Difference

Local EU & US Stock

Local EU & US Stock

Fast & Free Shipping

Fast & Free Shipping

Expert Support

Expert Support

45-Day Price Match

45-Day Price Match

2-Year Warranty

2-Year Warranty

Brand Official

Brand Official

Local EU & US Stock

Local EU & US Stock

Fast & Free Shipping

Fast & Free Shipping

Expert Support

Expert Support

45-Day Price Match

45-Day Price Match

2-Year Warranty

2-Year Warranty

Brand Official

Brand Official

Experience Exquisite
4K Detail

Smart TV Cabinet

Gallery Fixed
Frame Screen

Product Parameter Product Parameter
Acoustically NO
Alr ALR 70%
Control Method Remote Control / Voice Control / APP Control / Sync with Projector
Frame Color Black or White Optional
Frame Materieal Aluminium Alloy
Gain 0.8
Installation Wall Mount & Ceiling Mount & Hanging
Light Rejecting ALR
Screen Color Dark Grey
Screen Fabric Black Crystal
Screen Size 72"-200"
Throw Type Standard/Long Throw
Va 160°

Help Center

We’ve gathered the most common questions to help you quickly during shopping and setup.

Still need help? Feel free to leave us a message below.

Customer Support:
Monday - Friday: 8:00am – 8:30pm
Average response time: 2h

Purchase & Logistics

Can I change my shipping address after placing an order? +

Yes, if your order has not yet been shipped. Once dispatched, we cannot guarantee changes. Any additional fees (interception or correction charges) incurred after shipment must be covered by the customer.

What happens if the item is out of local stock after I place my order? +

We will contact you immediately to offer: 1. Full refund; 2. Wait for restock; 3. Alternative model; 4. Direct shipping from our China warehouse.

Can you ship to island countries? +

Currently, we cannot ship to island countries. If your country is an island and you accidentally place an order, our team will contact you promptly to arrange a full refund.

What happens if I refuse the delivery? +

Please do not refuse without contacting us. Any return shipping, storage, or re-delivery fees incurred will be the customer's responsibility.

Do I need to return the product to China? +

Even if your order was originally shipped from China, we support returns to our local warehouses whenever possible. If we have a warehouse in your country or a nearby region, customers may return the product to the corresponding local warehouse. For example:

  • UK customers may return to our UK warehouse
  • EU customers may return to our Germany warehouse
  • US customers may return to our US warehouse

Picture Performance

Will there be hot-spotting/speckle issues? +

Speckle is a physical phenomenon caused by the interference of laser light when it reflects on the screen surface. It is more commonly noticeable on high-brightness, triple-laser projectors such as Hisense C2 Pro/Ultra, C3 Pro/Ultra, Valerion Visionmaster Pro/Max, Xgimi Titan Noir Max, Xgimi Horizon 20 Pro/Max.

Grey Crystal and Black Crystal utilize specialized metallic coatings designed to enhance contrast or gain. However, due to the high reflectivity of these metallic particles, they provide very limited speckle suppression and may even amplify the visibility of laser speckle for sensitive viewers.

If minimizing laser speckle is your top priority, we strongly recommend our Soft Matte Grey or Soft Matte White materials.

Does the Black Crystal screen support 4K, 8K, or 3D content? +

Yes, it is compatible with 4K, 8K, and 3D content. The screen itself does not add these functions; the projector must support the corresponding resolution or 3D functionality to display them.

Can I use the Black Crystal screen during daytime? +

We do not recommend using it in bright, direct daytime environments without light control. For the best performance during the day, drawing the curtains or dimming the lights is highly recommended. The Black Crystal delivers its absolute best, deep-black performance in a dim or darkened room.

Which is better: Grey Crystal or Black Crystal? +

Grey Crystal: The Grey Crystal features a higher gain reflection, delivering a noticeably brighter image. This makes it exceptionally good for 3D content, vibrant HDR scenes, and ensuring that peak highlights stay punchy and vivid.

Black Crystal: The Black Crystal has a much darker base tint, which dramatically improves black levels and room contrast. It excels at rendering dark, cinematic scenes with incredible shadow detail, providing a true home-theater feel for sci-fi, horror, or moody movies.

Features & Installation

Difference between FlowArc and QuadraArc frames? +

1. Design: FlowArc has a streamlined, curved aluminum casing (premium look); QuadraArc uses a clean, rectangular iron casing (minimalistic).

2. Installation: FlowArc supports Wall/Ceiling/Suspended/Hidden; QuadraArc supports Wall/Ceiling/Hidden.

3. Smart Features: FlowArc has a built-in smart voice control module; QuadraArc does not.

Does the package include mounting brackets? +

Yes, the package includes the necessary mounting brackets for installation.

Depending on the model, 2 different types of brackets are provided to support various installation methods, so you can set up the screen according to your home environment.

Does FlowArc Black Crystal work with ceiling, table, or front projection? +

There are no strict limitations on projector installation.

Black Crystal is compatible with different projection setups, including ceiling-mounted projection, front projection, and table placement.

Is the remote control infrared, RF, or Bluetooth? +

The remote control of FlowArc is RF (radio frequency).

Does the screen have a black backing layer on the back? Can it be removed? +

The black area you see is not a separate backing layer attached to the rear of the screen material. It is actually painted directly onto the original screen surface.

Please note that this black coating can be removed upon request. Kindly make sure to leave a note when placing your order if you would like it removed.

Can I install the screen in front of a window? Will light pass through the material? +

It is not recommended to install the screen directly in front of a window, as the material is not fully light-blocking and some light may pass through from the back depending on the ambient lighting conditions.

How to install the FlowArc drop-down screen? +

FlowArc features adjustable sliding rails in the casing, allowing you to position mounting screws freely. It includes two types of mounting brackets for various methods. Please refer to the installation manual in the package.

Is the top black drop adjustable? +

Yes, the top black drop is controlled via the remote. While we pre-set a default height before shipment, you can manually adjust both the upper and lower limits to match your installation needs. Once the limit setting is completed, the screen will automatically remember and return to the saved position each time, so there’s no need to adjust it repeatedly. Please note that the black drop cannot exceed the designed maximum limit for each size.

Does it support voice control or smart home systems? +

Yes, FlowArc is compatible with Google Assistant, Amazon Alexa, and Tuya for voice control and smart home integration.

Customization & Maintenance

Can I change the power outlet side or lower shaft color? +

Power Outlet: Default is left, but can be customized to the right upon request.

Lower Shaft: Default is black, but can be customized to white upon request. Please leave a note when placing your order.

Can I customize a size not listed? Do you charge extra? +

Yes, we support customized sizes up to 200 inches. We offer this at no extra customization cost. Please note that customized products do not support returns once production starts.

Do you offer acoustically transparent screens? Do you charge extra? +

Yes. Available fabrics: Soft Matte White AT and Grey Crystal AT. We offer AT perforated version at no extra customization cost.

How should I clean the screen surface? +

Dry Cleaning: Gently wipe the screen surface with a feather duster.

Wet Cleaning: If dry cleaning is not enough, gently wipe the surface with a tissue or soft cloth lightly dampened with clean water. Do not use alcohol, solvents, or any chemical cleaning agents.

Customer Reviews

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I
Ismael28
Pantalla proyeccion Wupro cinema ALR

Tengo esta pantalla de 84” que junto con mi proyector Xgimi horizon ultra consigo el resultado perfecto para que la calidad de imagen y los negros se vean casi como una televisión. Además la empresa te atiende en todo momento y está pendiente del cliente para que llegue el pedido lo antes posible. Yo vivo en España y creo que tardo como 6 semanas en llegar porque las envían en barco desde china . De todas formas merece la pena esperar porque la calidad precio es inigualable

Load video: Comparison between Valerion Matte White and WUPRO Matte Grey projection screens showing differences in brightness, contrast, and image depth under the same projector XGIMI Titan Noir Max

Matte White vs Matte Grey: Image Quality Comparison

Using the Xgimi Titan Noir projector for this comparison. White Soft delivers a cleaner image, while Grey Soft provides stronger contrast.

Special thanks to David Nogueira for the testing and support in this comparison.

Watch Full Video
Load video: AWOL VIsion Aetherion MAX and XGIMI Titan Noir Max projector performance on WUPRO Grey Matte soft screen in a dark room environment, showcasing deep black levels and high contrast home theater setup.

XGIMI Titan & AWOL Aetherion: The Grey Matte Experience

A huge shoutout to Terry from the Pursuit Perfect System channel for making this showcase possible!

We are honored to have our Soft Grey Matte screen as a permanent guest in his studio, for testing high-performance Triple Laser projectors.

What Experts Say

Real creator insights and authentic feedback

Frequently Asked Questions

When you purchase from our official store, your order is directly managed by our brand team to ensure a smooth and reliable experience from start to finish.

We are committed to providing:

✔ Manufacturer warranty coverage
✔ Dedicated after-sales support from our official service team
✔ Guaranteed product authenticity
✔ Access to the latest product updates and improvements
✔ Consistent global service standards

We stand behind every product we deliver.

What’s the difference between FlowArc and QuadraArc frames?

1. Outer Casing Design
FlowArc features a streamlined, curved aluminum casing, offering a more premium and visually striking presence. The overall housing is slightly larger.
QuadraArc uses a clean, rectangular iron casing, with a more compact and minimalistic look.

2. Installation Options
FlowArc supports wall mounting, ceiling mounting, suspended installation, and hidden installation.
QuadraArc supports wall mounting, ceiling mounting, and hidden installation.

3. Smart Voice Module
FlowArc comes with a built-in smart voice control module.
QuadraArc does not include this feature.

4. Installation Flexibility
FlowArc is designed with adjustable sliding rails, allowing flexible screw positioning to better adapt to different home setups.
QuadraArc has a fixed installation structure, so it’s recommended to plan the mounting position according to the exact size in advance.

Will there be hot-spotting/speckle issues?

Speckle is a physical phenomenon caused by the interference of laser light when it reflects on the screen surface. It is more commonly noticeable on high-brightness, triple-laser projectors.

In particular, speckle tends to be more visible on some high-brightness triple-laser models such as:
✔Hisense C2 Pro, C2 Ultra
✔Hisense C3 Pro, C3 Ultra
✔Valerion Visionmaster Pro
✔Valerion Visionmaster Max
✔Xgimi Titan Noir Max
✔Xgimi Horizon 20 Pro
✔Xgimi Horizon 20 Max

Grey Crystal and Black Crystal are metallic-coated materials with a metal-based surface layer. Because of their structure, they do not provide speckle suppression performance.

If you are sensitive to speckle, we would not recommend choosing Black Crystal or Grey Crystal. However, if your priority is higher contrast, deeper black levels, and stronger image depth, then Grey Crystal or Black Crystal can be a suitable choice depending on your preference.

For users who are highly sensitive to speckle, we recommend Soft Grey or Soft White materials instead. Please note that speckle cannot be completely eliminated, but it can be significantly reduced depending on the screen material and viewing conditions. In most cases, when viewing distance exceeds 3 meters, speckle becomes almost invisible.

How to install the FlowArc drop-down screen?

FlowArc is designed for flexible installation. The casing features adjustable sliding rails, allowing you to position the mounting screws more freely to fit different home setups.

It also comes with two types of mounting brackets in the standard accessory kit, supporting various installation methods.

For detailed step-by-step instructions, please refer to the installation manual included in the package.

Does FlowArc work with ceiling, table, or front projection?

There are no strict limitations on projector installation.

FlowArc is compatible with different projection setups, including ceiling-mounted projection, front projection, and table placement.

However, the key requirement is that your screen fabric must match the projector type and support focus adjustment. For example, black crystal materials are designed only for long-throw projectors, so they are not suitable for placing the projector directly in front for Ultra-short-throw projection.

Does the package include mounting brackets?

Yes, the package includes the necessary mounting brackets for installation.

Depending on the model, 2 different types of brackets are provided to support various installation methods, so you can set up the screen according to your home environment.

Does the FlowArc screen support voice control or other smart control systems?

Yes, it supports voice control and smart home integration. It is compatible with platforms such as Google Assistant, Amazon Alexa, and Tuya.

Is the remote control infrared, RF, or Bluetooth?

The remote control of FlowArc is RF (radio frequency).

Is the top black drop adjustable?

Yes, the top black drop is adjustable and can be controlled via the remote.

For most units, we pre-set a default height at the factory to ensure an optimal viewing experience out of the box.

If this default setting does not fit your setup, you can adjust it manually using the remote control. Please refer to the user manual for detailed instructions.

However, please note that each screen size has a limited adjustment range, and the black drop height cannot exceed the designed maximum limit.

Can I change the power outlet from the left side to the right side?

Yes, it is possible.

The default power outlet position is on the left side. If you prefer it on the right side, it can be customized upon request.

Please contact us in advance or leave a note when placing your order so we can arrange it for you.

What color is the lower shaft? Can I customize it?

The lower shaft is black by default, regardless of whether the casing is white or black.

If you prefer a white lower shaft, customization is available upon request.

Please contact us in advance or leave a note when placing your order so we can arrange it for you.

Does the screen have a black backing layer on the back? Can it be removed?

The black area you see is not a separate backing layer attached to the rear of the screen material. It is actually painted directly onto the original screen surface.

Please note that this black coating can be removed upon request. Kindly make sure to leave a note when placing your order if you would like it removed.

Can I install the screen in front of a window? Will light pass through the material?

It is not recommended to install the screen directly in front of a window, as the material is not fully light-blocking and some light may pass through from the back depending on the ambient lighting conditions.

Do you offer acoustically transparent drop down screens? Is it a full surface fabric, and what materials are used?

Yes, we offer acoustically transparent drop-down screens.

Available fabric options:
Soft Matte White AT
Grey Crystal AT

By default, the black borders can be removed, so the screen becomes a full surface of perforated acoustic fabric.

If the black backing layer is not removed, it will remain as part of the structure, and the entire surface (including the black border area) will also be perforated to maintain acoustic transparency.

Do customized products support returns or exchanges?

Customized products are made specifically according to your requirements. Therefore, they do not support returns, exchanges, or order cancellation once production has started or the order has been confirmed.

How long does delivery take after placing an order?

Orders are typically processed within 1–2 business days.

Shipping Origin
Black (regular) models ship from EU or US warehouses.
White models, sold-out items, and orders outside the EU/US are shipped from China.

Delivery Time
EU warehouse: 5–7 business days (excluding islands)
US warehouse: 2–7 business days

From China:
• UK: 5–10 business days
• Canada: 8–20 business days
• Australia & New Zealand: 10–20 business days
• Other countries: 10–20 business days

Can you ship to island countries?

Currently, we cannot ship to island countries. If your country is an island and you accidentally place an order, our team will contact you promptly to arrange a full refund.