Load video: Gallery Evo Assembly Tutorial

Gallery Fixed Frame Screen Setup Tutorial

In this video, we’ll walk you through the easy and professional process of installing Gallery Series Fixed Frame Screen.

Experience Exquisite
4K Detail

Smart TV Cabinet

Gallery Fixed
Frame Screen

Product Parameter Product Parameter
Acoustically NO
Alr NO
Clr NO
Frame Color Deep Black
Frame Materieal Aluminium Alloy
Gain 0.9
Installation Frame Assembly
Light Rejecting NO
Material PVC
Model Name WS11236
Screen Color Light Grey
Screen Fabric Soft Matte Grey
Throw Type Ultra-Short/Standard/Long Throw
Va 160°

Help Center

We’ve gathered the most common questions to help you quickly during shopping and setup.

Still need help? Feel free to leave us a message below.

Customer Support:
Monday - Friday: 8:00am – 8:30pm
Average response time: 2h

Purchase & Logistics

Can I change my shipping address after placing an order? +

Yes, if your order has not yet been shipped. Once dispatched, we cannot guarantee changes. Any additional fees (interception or correction charges) incurred after shipment must be covered by the customer.

What happens if the item is out of local stock after I place my order? +

We will contact you immediately to offer: 1. Full refund; 2. Wait for restock; 3. Alternative model; 4. Direct shipping from our China warehouse.

Can you ship to island countries? +

Currently, we cannot ship to island countries. If your country is an island and you accidentally place an order, our team will contact you promptly to arrange a full refund.

What happens if I refuse the delivery? +

Please do not refuse without contacting us. Any return shipping, storage, or re-delivery fees incurred will be the customer's responsibility.

Do I need to return the product to China? +

Even if your order was originally shipped from China, we support returns to our local warehouses whenever possible. If we have a warehouse in your country or a nearby region, customers may return the product to the corresponding local warehouse. For example:

  • UK customers may return to our UK warehouse
  • EU customers may return to our Germany warehouse
  • US customers may return to our US warehouse

Picture Performance

Which projector types work best with Soft Matte Grey?+

Soft Matte Grey is compatible with virtually all projector types, including:

  • RGB Triple-Laser Projectors
  • Single-Laser Projectors
  • LED Projectors
  • Lamp-Based Projectors
  • Long Throw Projectors
  • Ultra Short Throw (UST) Projectors
Does this screen really eliminate "speckle" when used with Triple-Laser (RGB) projectors?+

Yes.

Unlike metallic-coated ALR materials, Soft Matte Grey uses a diffuse reflective surface that helps reduce visible laser speckle when paired with RGB triple-laser projectors.

While no screen can completely eliminate speckle, Soft Matte Grey is one of the most popular choices among owners of projectors such as Valerion VisionMaster Max, Xgimi Titan Noir Max, Hisense C2 Ultra, and Vidda C3 Ultra.

Why choose Soft Matte Grey instead of Soft Matte White? +

Both materials offer excellent image quality and are compatible with long-throw, ultra-short throw, and ceiling-mounted projectors.

Soft Matte White provides the brighter image and the better color neutrality.

Soft Matte Grey offers slightly deeper blacks and improved contrast perception.

Many users choose Soft Matte Grey because it provides a good balance between brightness, contrast, and laser speckle suppression.

Does Soft Matte Grey support 4K, 8K, HDR, and 3D content? +

Yes. The fabric itself does not limit resolution. Image quality depends primarily on your projector and source content. As long as your projector supports 4K, 8K, HDR, or 3D playback, the screen will faithfully reproduce the image.

Will the soft matte grey screen make my image dimmer?+

Yes, slightly. Compared to Soft Matte White, Soft Matte Grey reflects a little less light, so the image will appear slightly dimmer. This is the trade-off for achieving improved perceived contrast and deeper black levels.

Features & Installation

Can Soft Matte Grey be used with ceiling-mounted projectors? +

Soft Matte Grey has no installation restrictions and works perfectly with:

Ceiling-mounted projectors; Rear shelf installations; Tabletop projectors; Ultra-short throw projectors

Will the screen develop waves or wrinkles over time? +

Under normal use, the screen material remains smooth and stable.

Minor marks caused by packaging or transportation typically become less noticeable over time as the material relaxes.

Customization & Maintenance

Can I customize different aspect ratios (e.g., 16:10, 4:3, 2.35:1)?+

Yes, we can customize various aspect ratios to fit your specific needs.

However, before confirming the order, our team will pre-verify your requested size to ensure it does not exceed the maximum physical limits of our optical fabric rolls.

Can I customize a size not listed? +

Yes, we support customized sizes up to 300 inches (SEAMLESS).

Do you offer acoustically transparent version for this fabric? +

NO.

Customer Reviews

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W
Walter
WUPRO professional company

I purchased this product and received assistance and support throughout the entire product selection and purchase process. The product arrived well protected and with all the necessary tools for assembly and setup. The after-sales service was excellent, and the product and materials used were excellent. I purchased this screen to use with an XGIMI Horizon 20 projector. I recommend it to everyone.