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Gallery Fixed Frame Screen Setup Tutorial

In this video, we’ll walk you through the easy and professional process of installing Gallery Series Fixed Frame Screen.

Experience Exquisite
4K Detail

Smart TV Cabinet

Gallery Fixed
Frame Screen

Product Parameter Product Parameter
Acoustically NO
Alr NO
Clr NO
Frame Color Deep Black
Frame Materieal Aluminium Alloy
Gain 1.0
Installation Frame Assembly
Material PVC
Screen Color White Front, Black Back
Screen Fabric Soft Matte White
Throw Type Ultra-Short/Standard/Long Throw
Va 160°

Help Center

We’ve gathered the most common questions to help you quickly during shopping and setup.

Still need help? Feel free to leave us a message below.

Customer Support:
Monday - Friday: 8:00am – 8:30pm
Average response time: 2h

Purchase & Logistics

Can I change my shipping address after placing an order? +

Yes, if your order has not yet been shipped. Once dispatched, we cannot guarantee changes. Any additional fees (interception or correction charges) incurred after shipment must be covered by the customer.

What happens if the item is out of local stock after I place my order? +

We will contact you immediately to offer: 1. Full refund; 2. Wait for restock; 3. Alternative model; 4. Direct shipping from our China warehouse.

Can you ship to island countries? +

Currently, we cannot ship to island countries. If your country is an island and you accidentally place an order, our team will contact you promptly to arrange a full refund.

What happens if I refuse the delivery? +

Please do not refuse without contacting us. Any return shipping, storage, or re-delivery fees incurred will be the customer's responsibility.

Do I need to return the product to China? +

Even if your order was originally shipped from China, we support returns to our local warehouses whenever possible. If we have a warehouse in your country or a nearby region, customers may return the product to the corresponding local warehouse. For example:

  • UK customers may return to our UK warehouse
  • EU customers may return to our Germany warehouse
  • US customers may return to our US warehouse

Picture Performance

Which projector types work best with Soft Matte White?+

Soft Matte Grey is compatible with virtually all projector types, including:

  • RGB Triple-Laser Projectors
  • Single-Laser Projectors
  • LED Projectors
  • Lamp-Based Projectors
  • Long Throw Projectors
  • Ultra Short Throw (UST) Projectors
Is Soft Matte White a good choice for RGB Triple-Laser projectors?+

Yes.

Soft Matte White provides the best laser speckle suppression in our screen lineup. Its diffuse reflective surface helps reduce visible speckle artifacts commonly associated with RGB Triple-Laser projectors.

Many users choose Soft Matte White specifically because it offers the cleanest and most natural image possible.

Why choose Soft Matte White instead of Soft Matte Grey? +

Soft Matte White provides the brighter image and the better color neutrality.

Soft Matte Grey offers slightly deeper blacks and improved contrast perception.

If image purity is your top priority, Soft Matte White is often the preferred choice.

Does Soft Matte White support 4K, 8K, HDR, and 3D content? +

Yes. The fabric itself does not limit resolution. Image quality depends primarily on your projector and source content. As long as your projector supports 4K, 8K, HDR, or 3D playback, the screen will faithfully reproduce the image.

Will Soft Matte White provide a brighter image than Soft Matte Grey?+

Yes. Soft Matte White reflects more light than Soft Matte Grey, resulting in a brighter and more vibrant image.

Features & Installation

Can Soft Matte White be used with ceiling-mounted projectors? +

Soft Matte White has no installation restrictions and works perfectly with:

Ceiling-mounted projectors; Rear shelf installations; Tabletop projectors; Ultra-short throw projectors

Will the screen develop waves or wrinkles over time? +

Under normal use, the screen material remains smooth and stable.

Minor marks caused by packaging or transportation typically become less noticeable over time as the material relaxes.

Customization & Maintenance

Can I customize different aspect ratios (e.g., 16:10, 4:3, 2.35:1)?+

Yes, we can customize various aspect ratios to fit your specific needs.

However, before confirming the order, our team will pre-verify your requested size to ensure it does not exceed the maximum physical limits of our optical fabric rolls.

Can I customize a size not listed? +

Yes, we support customized sizes up to 300 inches (SEAMLESS).

Do you offer acoustically transparent version for this fabric? +

Yes. Soft Matte White is available in an Acoustically Transparent (AT) version.

Customer Reviews

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